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Home/Calculators/Customer Lifetime Value Calculator

Customer Lifetime Value Calculator

Calculate customer lifetime value, gross profit LTV, CAC payback, and your LTV:CAC ratio. Free, private, and no signup required.

Gross margin and the optional discount rate are applied to the profit-based LTV.

Gross Profit Customer LTV

$714

Estimated profit from one customer before subtracting acquisition cost.

Revenue LTV

$1,020

Net LTV after CAC

$564

LTV:CAC ratio

4.76:1

CAC payback

7.6 mo.

Customer portfolio value

$71,400

Est. lifetime

36.0 months

This is a planning estimate. Compare it with cohort data from your accounting, billing, and customer systems before making budget decisions.

About Customer Lifetime Value Calculator

The Customer Lifetime Value Calculator is one of Intellure's free tools for estimating how much an average customer is worth over the full relationship with your business. Use the repeat-purchase model for retail, ecommerce, agencies, and local services, or choose the subscription model for SaaS, memberships, and recurring plans. The CLV calculator shows revenue LTV, gross profit LTV, net value after customer acquisition cost, CAC payback time, and the LTV:CAC ratio in US dollars. You can also apply an annual discount rate and estimate the lifetime value of your current customer base. Everything runs privately in your browser with no network request, account, or signup. Intellure's managed AI employee can support the wider growth work by answering customers, following up with leads, and booking appointments 24/7.

Frequently Asked Questions

How do I calculate customer lifetime value?
For a repeat-purchase business, multiply average order value by purchases per year and average customer lifespan. For a subscription business, divide monthly revenue per customer by monthly churn as a decimal. This calculator also applies gross margin so you can see profit-based CLV instead of revenue alone.
What is a good LTV:CAC ratio?
Many businesses use 3:1 as a general planning benchmark, meaning gross profit LTV is about three times customer acquisition cost. A lower ratio can signal high acquisition costs or weak retention, while an extremely high ratio may mean the business could invest more in growth. The right target depends on cash flow, payback time, margins, and industry.
How does the SaaS customer lifetime value calculator use churn?
The subscription model estimates average lifetime as one divided by monthly churn. It divides monthly revenue per customer by that churn rate for revenue LTV, then applies gross margin and the optional monthly equivalent of your annual discount rate for a profit-based estimate. A zero churn rate cannot produce a finite LTV, so the calculator asks for a value above zero.
Should customer lifetime value use revenue or gross profit?
Revenue LTV is useful for understanding customer spending, but gross profit LTV is usually better for acquisition decisions because it accounts for the direct cost of delivering the product or service. Compare gross profit LTV with CAC to avoid treating revenue as available profit.
Can Intellure help improve customer lifetime value?
Yes. This free CLV calculator measures the economics, while Intellure's managed AI employee can answer customer questions, handle sales and marketing conversations, follow up with leads, and book appointments 24/7 across WhatsApp, Instagram, and your website. Flexible monthly plans are built around each business's budget.

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TURN CUSTOMER VALUE INTO GROWTH

You know what a customer is worth. Intellure helps keep them engaged.

Lifetime value grows when prospects get fast answers and existing customers never feel forgotten. Intellure gives your business a managed AI employee on a flexible monthly plan built around your budget that answers customers, handles sales and marketing, follows up with leads, and books appointments 24/7 across WhatsApp, Instagram, and your website.

See the plans